Contact & support

Get in touch.

For product questions, business inquiries, or support, contact Eleutherion directly.

Company inquiries

Say hello.

hello@eleutherionlabs.com

Questions about the studio, our products, or a business matter are welcome here.

Downshift support

Let’s work through it.

Email product support

Product support is handled at hello@eleutherionlabs.com. Include “Downshift support” in the subject so we can identify your request.

Privacy questions

For questions about information shared with the studio, include “Privacy” in your subject line.

Legal entity: Eleutherion LLC
Based in: Franklin, Wisconsin
United States
Company website: eleutherionlabs.com
Business & product inquiries: hello@eleutherionlabs.com

A few useful answers

Before you write.

Is Downshift available to download?

Yes. Downshift is available on iOS. Contact us for help getting started or for product support.

Who makes Downshift?

Downshift is developed by Eleutherion LLC, an independent software company based in Franklin, Wisconsin, United States.

Where can I read the privacy policy?

Our Privacy Policy explains information handled in Downshift, when you visit eleutherionlabs.com, and when you contact us, including your choices for analytics, cloud backup, and deletion.

Does contacting support send my app data automatically?

No. The email links on this website open your email application. Nothing is submitted until you choose to send a message, and the website does not attach your app data.