1. Who we are and what this policy covers
Eleutherion LLC (“Eleutherion,” “we,” or “us”) is an independent software company based in Franklin, Wisconsin, United States. This policy describes information handled in connection with our corporate website. It does not describe data collected inside Downshift or another application. Application-specific privacy information is provided separately.
2. Information from visiting the website
You can read this website without creating an account or providing a name or email address. We do not add advertising pixels, behavioral analytics scripts, or social-media tracking widgets to this website.
Cloudflare hosts and delivers the website and provides network and security services. When a browser requests a page, technical information such as an IP address, requested URL, request time, browser information, and security-related signals may be processed to deliver the page, maintain reliability, and prevent abuse. Cloudflare may provide aggregate traffic and security information to us.
3. Information you choose to send
If you email us, we receive your email address and anything included in your message, such as your name, support details, and attachments. We use this information to respond, investigate a reported issue, and maintain relevant correspondence. Our email links open your email application; they do not send a message or attach app data automatically.
Please share only information relevant to your request. We do not need passwords or full payment details for website or product inquiries.
4. Cookies and similar technologies
The website itself does not set advertising or analytics cookies or use browser storage to profile visitors. Cloudflare may use technical cookies or similar mechanisms when necessary for security, such as detecting automated abuse. Browser settings let you manage or delete cookies. Blocking security cookies may affect access if a security check is required.
5. Service providers and disclosures
Information may be handled by Cloudflare and by the email services used to send, receive, and store correspondence. These services support website delivery, security, and communication. Their processing may occur in the United States or other locations where they operate.
We do not sell website visitors’ personal information or share it for targeted advertising. We may disclose information when required by law, to respond to lawful requests, or as reasonably necessary to protect rights, investigate misuse, or maintain the security of the website.
For details about Cloudflare’s handling of data, see the Cloudflare Privacy Policy. Other websites linked from this site operate under their own policies.
6. Retention and security
We retain correspondence for as long as reasonably needed to address the inquiry, maintain relevant business records, or meet legal obligations. Technical records held by service providers are subject to their retention practices and the services we use. We do not promise a fixed retention period for information controlled by those providers.
We use HTTPS for this website and take reasonable steps to protect information we handle. No internet transmission or storage system can be guaranteed completely secure.
7. Your choices and requests
You can choose not to contact us or include optional information. Depending on where you live and the law that applies, you may have rights to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing.
Send a request to hello@eleutherionlabs.com with “Privacy request” in the subject. We may need to verify that the request relates to you. We will respond as required by applicable law, including explaining if information must be retained or a request cannot be fulfilled. You may also have the right to contact your local data-protection authority.
8. Updates and contact
We may update this policy as the website or our practices change. The date above identifies the latest version. For questions, contact Eleutherion LLC at hello@eleutherionlabs.com.